AI Studio for production applications

Building software where work happens.

We build and operate production AI applications that connect people, enterprise systems and intelligent agents across modern cloud platforms.

From Slack-native apps to cloud AI platforms, we help teams move beyond prototypes and run AI reliably in production.

  • AI Applications
  • AI Agents
  • Cloud AI
  • Slack Apps
  • AI Operations
  • Enterprise Integrations
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production ai app Contextual agent runtime

Coordinates models, permissions, tools, evidence, and actions inside operational workflows.

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Built with the platforms modern teams already use.

  • Slack
  • AWS
  • Amazon Bedrock
  • OpenAI
  • Anthropic
  • GitHub
  • Jira
  • Salesforce
  • CloudWatch
  • Datadog
  • Kubernetes
  • Terraform
  • PostgreSQL
  • Redis

Philosophy

Software should exist where work already happens.

Teams do not need another dashboard that nobody opens. They need intelligent software that fits into daily workflows, connects existing systems and helps people take action faster.

TER TECH builds AI applications that live inside conversations, support requests, engineering workflows, approvals and operational processes.

Capabilities

Engineering capabilities for production AI.

From application development to cloud operations, we help organizations build AI systems that are ready for production and designed to evolve.

workflow -> ai app -> action

AI Engineering

Build intelligent applications that solve real business problems.

  • AI Applications
  • AI Agents
  • Enterprise Copilots
  • Internal Developer Tools
  • Retrieval-Augmented Generation
  • MCP-enabled Applications
  • Workflow Automation
app -> runtime -> monitor -> production

Cloud AI

Production infrastructure designed for reliable AI workloads.

  • AWS Infrastructure
  • Kubernetes
  • Serverless
  • Containers
  • CI/CD
  • Infrastructure as Code
  • Security
  • High Availability
  • Multi-environment Deployments
agent connected to tools + data + workflows

Enterprise Integrations

Connect AI applications with the systems your business already relies on.

  • Slack
  • Microsoft Teams
  • GitHub
  • GitLab
  • Jira
  • Salesforce
  • HubSpot
  • Google Workspace
  • Amazon Bedrock
  • OpenAI
  • Anthropic
  • Databases
  • Internal APIs
  • Knowledge Bases

Production lifecycle

Anyone can build a demo. Production is where engineering begins.

Most AI initiatives look impressive in a controlled demo. The real challenge starts when the application has users, permissions, integrations, monitoring, costs, failures and business expectations. TER TECH focuses on the full production lifecycle.

01Ideadefine the operational problem 02Prototypeprove the workflow and data path 03Productionsecure, deploy and monitor 04Operatewatch usage, cost and reliability 05Improvetighten prompts, evals and UX 06Scaleexpand teams, systems and automations

Operating model

Build. Operate. Evolve.

We don't stop when the app is deployed. We keep improving it as your business, users and AI capabilities change.

Build

Build

AI applications, AI agents, Slack apps, internal platforms, workflow automation and enterprise integrations.

Operate

Operate

Cloud infrastructure, monitoring, observability, reliability, security, cost optimization, incident response and production support.

Evolve

Evolve

New features, model improvements, prompt engineering, performance optimization, platform evolution, continuous delivery and usage analytics.

Products

Products

We build reusable AI products alongside custom client solutions.

AI Incident Assistant

Context

Context helps engineering teams investigate production issues by collecting read-only evidence from cloud infrastructure, logs, deployments and operational systems, then posting grounded summaries where teams collaborate.

  • Production status
  • CloudWatch log summaries
  • GitHub deployment context
  • Evidence-grounded incident summaries
  • Threaded responses
  • Read-only architecture
Explore Context In development
Internal AI Support Agent

Support Agent

A Slack-native assistant for IT, HR and operations requests that answers common questions, creates tickets and escalates when needed.

  • Knowledge base answers
  • Ticket creation
  • Approval workflows
  • Escalation rules
  • Request tracking
Coming soon
Developer Experience Assistant

Platform Agent

A platform assistant that helps developers check service status, request environments, find runbooks and understand deployment issues.

  • Service status
  • Environment requests
  • Runbook search
  • Deployment visibility
  • Developer self-service
Coming soon
Enterprise Knowledge Assistant

Knowledge Agent

An AI assistant that helps teams find trusted answers across documents, systems and internal knowledge bases.

  • Document search
  • Grounded answers
  • Source references
  • Knowledge workflows
  • Team self-service
Coming soon

Solutions

Solutions for modern teams.

AI applications should adapt to the way each team works.

Engineering

Incident investigation, deployment visibility, runbook search, service ownership and release coordination.

Platform Engineering

Developer self-service, internal tools, environment requests, status checks and engineering productivity workflows.

IT

Access requests, account provisioning, device support, policy questions and ticket automation.

Operations

Approvals, vendor requests, recurring reports, internal workflows and process automation.

Support

Customer escalations, SLA visibility, knowledge answers, ticket routing and conversation summaries.

HR

Employee questions, onboarding workflows, policy answers, approval flows and internal support.

Integrations

Connected to the systems that matter first.

We are focusing the first version around AI platforms, cloud infrastructure, and Slack-native workflows, with the rest of the enterprise ecosystem added as the operating surface expands.

AI

AI Platforms

OpenAI, Anthropic, Amazon Bedrock and Google Gemini connected through governed application workflows.

Slack

Slack-native Workflows

Apps, agents, approvals, incident investigation and support workflows where teams already collaborate.

Featured build

Featured build: Context

AI-powered incident investigation for engineering teams.

incident.runread-only evidence collection
Problem

During production incidents, engineers lose time gathering evidence from logs, deployments, cloud infrastructure and tickets.

Solution

Context collects trusted evidence and generates grounded incident summaries directly where teams collaborate.

Architecture

Slack -> AWS -> GitHub -> CloudWatch -> SQS -> OpenAI -> Amazon Bedrock

Outcome Promise

Faster investigation, clearer context and less manual evidence gathering.

Engineering principles

A production memo for AI systems.

Production First. Every application is designed with real users, real systems and real operating conditions in mind.

Cloud Native. Built for modern cloud platforms using containers, serverless, automation and infrastructure as code.

Observable. Applications should be measurable, debuggable and monitored from day one.

Secure. Least privilege, secure credentials, controlled access and enterprise-ready architecture.

Reliable. Designed to handle failures, integrations, rate limits and operational complexity.

Evolvable. Built to improve continuously as users, models and business workflows change.

About

Engineering AI applications for production.

TER TECH combines AI Engineering, Cloud Engineering and Platform Engineering to help organizations move from AI experiments to production-ready applications.

We build applications that connect to real systems, run on cloud infrastructure and become part of the daily workflow.

We don't stop after deployment. We build. We operate. We evolve.

FAQ

Questions teams ask before production.

Yes. We build custom AI applications, agents, internal tools and workflow automations based on your business needs.

Yes. Slack-native applications are one of our strongest specializations, especially for engineering, IT, support and operations workflows.

Yes. Operation is part of our positioning. We can monitor, maintain, improve and support AI applications after they reach production.

Yes. We integrate with cloud platforms, developer tools, business systems, databases, knowledge bases and internal APIs.

Our strongest expertise is AWS, but we can also support applications running on other modern cloud platforms depending on the project needs.

No. We build AI agents, AI-powered applications, internal tools, integrations and automation workflows.

Yes. We can help transform existing prototypes into production-ready applications with proper architecture, integrations, monitoring and deployment processes.

Discovery

Ready to build software where work happens?

Let's build AI applications that become part of your team's daily workflow and keep them running reliably in production.

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